Privacy Policy
Last Updated: May 17, 2026
Zero Persistent Storage File Processing
All files you upload for processing (images for resizing or OCR text extraction) are processed strictly in-memory and are immediately destroyed. We do not store, view, or retain your files on our servers.
1. Information We Collect
We collect minimal information required to provide, manage, and secure your Growlio account and credit packages:
- Account Information: When signing in with Google OAuth, we receive your email address, name, and profile picture to establish your user session.
- Transaction & Billing Data: Payment processing is handled securely via Stripe. We do not store credit card credentials. We only record confirmation of payment success to assign credits to your account.
- Usage Log: We maintain basic metadata of API tool runs (timestamp and credit cost) so you can review your history in the dashboard.
2. How We Use Your Data
Your data is strictly utilized to operate the core platform:
- Authenticating and managing user sessions.
- Calculating credit balances and decrementing them appropriately on tool runs.
- Providing transaction receipt history for purchases.
- Preventing fraud, platform abuse, or duplicate usage violations.
3. Data Security & Third-Parties
We prioritize state-of-the-art security to prevent unauthorized access, loss, or misuse:
- Google Sign-In: Authentication is securely offloaded to Google. We never see or store password credentials.
- Stripe Payment Gateway: Financial transactions are processed natively by Stripe over highly secured TLS channels.
- Database Encryption: Your user metadata and balance ledgers are secured with robust role-based firewalls.
4. Your Rights & Choice
You own your data completely. You may contact us at any time to request permanent deletion of your account and related credit logs. Deleted accounts are completely purged from our databases.
Contact Privacy Support
If you have any questions regarding how your assets are processed or want to request account removal, please email us directly:
support@growlio.com